PRIVACY POLICY

Privacy Policy

Last Updated: 14/02/2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service and explains your privacy rights and how the law protects you.

By using Disney Wood (“www.disneywood.com”), you agree to the collection and use of information in accordance with this Privacy Policy.

1. Collection and Use of Personal Data

We collect and use your personal data to provide and improve our services. By using our website, you consent to our collection, use, and disclosure of personal data as described in this policy.

1.1 Personal Data We Collect

While using our service, we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • Name
  • Email Address
  • Phone Number
  • Address
  • Payment Details (Processed Securely via Third-Party Payment Processors)
  • Usage Data (e.g., IP address, browser type, and session details)

1.2 Usage Data

We automatically collect information related to your usage of the website, such as the pages you visit, the time spent on those pages, and other diagnostic data to improve our services.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to refuse cookies; however, this may affect certain functionalities of the website.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality.
  • Analytical Cookies: Help us analyze website traffic and usage patterns.
  • Marketing Cookies: Used to deliver personalized advertisements.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with:

  • Service Providers: To facilitate payment processing, delivery services, and customer support.
  • Legal Authorities: If required by law, to protect our rights or comply with regulations.
  • Business Transfers: If we are involved in a merger or acquisition.

4. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission method is 100% secure. By using our service, you acknowledge and accept this risk.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of the data we hold about you.

For any requests regarding your data, please contact us at info@disneywood.com.

6. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe your child has provided personal data, please contact us to have it removed.

7. Payment Confirmation

Once a payment is made, a confirmation notice will be sent to the customer via email within 24 hours of receipt.

8. Order Cancellation Policy

Customers may cancel their orders within 24 hours of purchase. Refunds will be processed through the original payment method and may take up to 45 days to reflect in your account.

9. Shipping and Delivery Policy

  • We provide shipping services across Pakistan.
  • Standard delivery time is 10-12 working days.
  • Customers should keep proof of delivery receipt signed and confirmed.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage users to review this page periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: